How do I get a website / domain name?
- R.J.M. & Associates will work with you to find an available
name that most represents your business and we will purchase and
maintain all records of this domain for you. We register all
domains with Network Solutions. We use Network Solutions to assure
the utmost in security and professionalism.
Who decides what graphics and colors to use on the website?
- This is strictly up to the client. We will assist in this
endeavor and if the client wants, we will take care of the entire
process.
As the client, what do I have to provide R.J.M. & Associates
for the website?
- We will meet with you to determine the content of your
website. After these meetings you will be responsible to supply us
with the appropriate text needed for the website, logo artwork,
photos and any other art work necessary for completion of the
website. We do have the capability of providing you with digital
photography as well as logo design by graphic artists we utilize.
We would be pleased to quote you for these services as well.
How long will it take to complete my website?
- Depending on the content and requirements of the website, work
can be completed in a couple of weeks and up to several weeks for
a complex website. As part of our quote, we will quote you exact
production times. As we build your website, we will publish it on
a hidden website that we maintain, so you may watch our progress
and also provide input as we progress. Once completed, you will be
required to view this "hidden" website and approve it. Only after
your approval will the website be published to your domain name.
What are your payment terms?
- Our normal payment terms are 50% down payment to start the
website and the balance due upon completion of the website. Our
terms are Net 10 days. For larger, more complex websites, that
tend to be more expensive we can work with you to setup a payment
plan over a period of one year. I am sorry, but we do not accept
credit card payments.
May I contact the principals of your client's websites?
- Absolutely! As a matter of fact we insist on it. We recommend
that you contact the persons listed in that website's contact page
as they are usually the persons we worked with to develop their
website. A majority of our work is generated from referrals of
existing clients. We also have numerous testimonials on file that
may be viewed at any time.
After the website is completed, how long will it be before my
website appears on the search engines?
- Once the website is completed, we will use the latest state of
the art software and methods to load your website. Depending on
the search engine, indexing can take from two days to several
weeks. We submit your website approximately every 45 days on a
continuous basis. We do however advise all of our clients that
there are absolutely "no guarantees" in respect to indexing and
positioning on a search engine! If anyone "guarantees you "Top
Ten" positions on all search engines, grab your wallet and run
away as fast as possible. The search engines make absolutely no
guarantees, unless you are paying that search engine for
positioning and those types of search engines are a minority of
the engines.
What if I want to add to the website later?
- As our client, we consider ourselves a member of your team! In
the quote we provide you our costs for work to be performed after
the website is published and running on the Internet. Also, this
type of work takes precedence over new websites being developed.
After the website is completed, will we be able to contact
you?
- This is the most often asked question from prospective
clients. Once you become a client of R.J.M. & Associates, you will
have our business, home and cellular phone numbers as we are
available to you 24/7! Yes, even if we are on vacation. Remember,
we are here for "YOU - THE CUSTOMER!"
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